3777bd Privacy Policy

🛡️ Privacy at a Glance

📄 Full Privacy Policy

1Who We Are

3777bd is an online casino and sports betting platform serving players across Bangladesh. The platform operates the website at https://3777bd.im and provides gaming and wagering services denominated in Bangladeshi Taka (BDT). For the purposes of this Policy, 3 777bd is the data controller responsible for personal data collected through the platform.

2Data We Collect

We collect personal data in the following categories when you register, use, or interact with the 3777bd platform:

• Identity Data: Full legal name, date of birth, nationality, and government-issued identification document details (where verification is required).
• Contact Data: Email address, phone number, and residential address.
• Account Data: Username, encrypted password, account preferences, and communication history with our support team.
• Financial Data: Payment method details (e.g., bKash wallet number, Nagad account reference, Rocket number, bank account identifiers), transaction amounts in BDT, deposit and withdrawal history.
• Technical Data: IP address, device type, operating system, browser type and version, time zone, and session identifiers.
• Usage Data: Pages visited, games played, betting activity, session duration, click patterns, and feature interactions on the platform.
• Communications Data: Records of emails, live chat transcripts, and support tickets exchanged with 3777bd.
• Verification Data: Copies of identity documents, proof-of-address documents, or payment method ownership proofs submitted as part of our Know Your Customer (KYC) process.

We collect data directly from you (during registration, deposits, or support requests), automatically (via cookies and server logs), and occasionally from third-party payment providers (for transaction confirmation purposes).

3How We Use Your Data

3777bd processes personal data for the following purposes, each supported by a lawful basis:

4Cookies & Tracking Technologies

4.1 The 3777bd platform uses cookies — small text files stored on your device — and similar tracking technologies to operate essential site functions and gather anonymised analytics data.

4.2 We use the following categories of cookies:

• Strictly Necessary Cookies: Required for the platform to function. These include session authentication tokens and fraud-prevention identifiers. These cannot be disabled without breaking core functionality.
• Analytical Cookies: Used to measure how visitors interact with the platform in aggregate and anonymised form. This helps us understand which features are most used and where performance can be improved.
• Preference Cookies: Used to remember your account settings and display preferences across sessions.

4.3 We do not use advertising cookies, cross-site tracking pixels, or third-party remarketing cookies. You can disable non-essential cookies through your browser settings. Please note that disabling strictly necessary cookies will prevent you from logging in to your account.

5Data Sharing & Third Parties

5.1 3777bd does not sell or rent your personal data to any third party for commercial purposes. We may share your data in the following limited circumstances:

• Payment Processors: We share transaction data with payment service providers including bKash, Nagad, Rocket, Upay, Visa, and Mastercard solely to process your deposits and withdrawals.
• Identity Verification Partners: We may use third-party KYC service providers to verify the authenticity of documents submitted during the account verification process.
• Fraud Prevention Services: Anonymised device fingerprint and behavioural data may be shared with fraud detection platforms to protect the integrity of the platform and its Members.
• Legal Authorities: We will disclose personal data to law enforcement agencies, regulatory bodies, or courts where we are legally required to do so or where disclosure is necessary to prevent serious harm.
• Service Providers: Third-party vendors who provide hosting, customer support software, email delivery, or analytics tools on our behalf, bound by data processing agreements that prohibit them from using your data for their own purposes.

5.2 All third parties with whom we share personal data are required to implement appropriate technical and organisational security measures and to process your data only in accordance with our documented instructions.

6Data Retention

6.1 3777bd retains your personal data only for as long as is necessary for the purpose for which it was collected, or as required by applicable law.

6.2 Account data is retained for the duration of your account's active status. Following account closure, core identity and financial records are retained for a minimum of five (5) years to comply with anti-money-laundering record-keeping requirements.

6.3 Marketing preference records and communication opt-in logs are retained for three (3) years from the date of your last interaction with a marketing communication from 3777bd.

6.4 Technical and usage logs are retained for up to twelve (12) months for fraud investigation and platform improvement purposes, after which they are anonymised or deleted.

7Your Rights

As a data subject, you hold the following rights in relation to the personal data that 3777bd holds about you:

• Right of Access: You may request a copy of all personal data we hold about you, free of charge, within 30 days of your request.
• Right to Rectification: If any personal data we hold is inaccurate or incomplete, you may request that we correct it.
• Right to Erasure: Subject to our legal retention obligations, you may request that we delete your personal data. Requests will be assessed individually; data required for AML compliance cannot be erased early.
• Right to Restrict Processing: You may ask us to pause processing of your data in certain circumstances — for example, if you contest the accuracy of the data while we investigate.
• Right to Data Portability: You may request that we provide your personal data in a structured, commonly used, machine-readable format so that it can be transferred to another service provider.
• Right to Object: You may object to processing carried out on the basis of legitimate interest, including profiling. You may also withdraw consent for marketing communications at any time.
• Right to Withdraw Consent: Where processing is based on your consent (e.g., receiving promotional emails), you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

To exercise any of the above rights, please contact us at [email protected] with the subject line "Data Rights Request". We will acknowledge your request within 5 business days and provide a full response within 30 calendar days.

8Data Security

8.1 3777bd implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption for all data in transit, AES-grade encryption for sensitive data at rest, salted password hashing, role-based access controls for internal staff, and regular penetration testing.

8.2 While we take all reasonable precautions, no internet-based system can guarantee absolute security. You are responsible for keeping your own login credentials confidential. If you suspect that your account has been compromised, please contact us immediately at [email protected].

8.3 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 3777bd will notify affected Members without undue delay and will document the breach in accordance with our internal incident response procedures.

9Children & Minors

The 3777bd platform is strictly for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that a user under the age of 21 has registered an account or provided us with personal data, we will immediately suspend the account, delete all associated data, and reverse any financial transactions where possible. If you believe a minor has created an account on our platform, please report it immediately to [email protected].

10International Data Transfers

Some of the third-party service providers we use (such as cloud hosting providers and fraud detection platforms) may process data in jurisdictions outside Bangladesh. Where such transfers occur, 3777bd ensures that appropriate safeguards are in place — such as contractual data protection clauses — to provide a level of protection for your data equivalent to that applied within Bangladesh.

11Responsible Gaming & Data

As part of our commitment to responsible gaming, 3777bd may use your account and behavioural data to identify patterns that may indicate problem gambling — such as rapidly increasing bet sizes, extended session durations, or repeated failed withdrawal requests following losses. Where such patterns are detected, our responsible gaming team may reach out to offer support resources. This processing is carried out on the basis of legitimate interest in protecting player welfare and is governed by our Responsible Gaming policy.

12Links to Third-Party Services

The 3777bd platform may reference third-party payment providers (bKash, Nagad, Rocket, Upay, Visa, Mastercard) whose own privacy policies govern how they handle your data during payment processing. 3777bd is not responsible for the privacy practices of these providers. We encourage you to review the privacy policy of any payment provider you use in connection with your 3777bd account.

13Changes to This Policy

3777bd reserves the right to update this Privacy Policy at any time. When material changes are made, we will post the revised Policy on this page with an updated "Last updated" date and, where appropriate, notify registered Members by email. Your continued use of the platform after the effective date of any revision constitutes acceptance of the updated Policy. We encourage you to review this page periodically.

14Contact & Complaints

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way in which 3777bd handles your personal data, please contact us at: [email protected]. Please include "Privacy Policy Enquiry" or "Data Rights Request" in the subject line of your message so that it is routed to the appropriate team. We aim to acknowledge all privacy-related correspondence within 5 business days and to provide a full response within 30 calendar days.